Pàdel València Horta Nord: one assistant for the whole chain.
Several venues, an academy and a WhatsApp that never stops. Today an AI assistant that knows every venue, every timetable and every price handles it.
Several venues, one academy and the same message a hundred times
Pàdel València Horta Nord is a chain of padel clubs and academies. With more than one venue, every question arrives multiplied: what the timetable is at each site, what it costs at each one, whether there is a spot in the academy group at a given venue.
And all of it arrives while the team is on court or teaching.
- Timetables, prices and rules, different per venue.
- Academy spots and when each group starts.
- Which racket to buy to get started, and where.
- Players who want to play and do not know with whom or where.
What its assistant does today
It lives in the chain's WhatsApp and answers with each venue's data. It replaces nobody on court: it handles the conversation that used to wait.
- Answers everything about the club: timetables, prices, rules, courts and academy. At any hour, without anyone stopping what they are doing.
- Serves by conversation, not with a menu of options. The player writes the way they would write to someone at the club.
- Advises which racket, shoes or balls to buy, with real products and prices, and where to buy them.
- Suggests general training routines based on the level and time the player describes.
- Gives general nutrition guidelines for people who train.
- Sends personalised offers to each player who has opted in, based on what they play and when.
- Runs the club's marketing campaigns over WhatsApp, only to players who have opted in and always with an opt-out button.
- Books courts in off-peak hours, the ones that used to stay empty.
- Understands voice notes and reads photos: an audio on the way to the club or a photo of a racket, and it answers just the same.
- Multichannel: the same assistant serves on WhatsApp and on the other channels the club uses.
Training routines and nutrition guidelines are general guidance to play better. They are not a personalised medical, sports or dietary plan: that is what a coach and a registered dietitian are for.
What changes from day one
The player gets an answer straight away, at any hour and for any venue. The team stops answering the same thing a hundred times.
- Each venue answers with its own timetables and prices, without anyone having to remember which is which.
- Off-peak offers go out on their own to whoever can play at that time.
- The manager sees in the panel what was asked, what was offered and what was booked.
What this is useful for at your club
This case is about what happens when the club grows and the WhatsApp does not. If you have more than one venue, or an academy that lives in a WhatsApp group, you will recognise yourself.
- A chain does not need one assistant per venue: it needs one that knows which venue it is talking about.
- The academy is the most repeated question and the worst answered from the court.
- Whoever asks about equipment is one message away from buying it at your club instead of online.
- Your booking system stays as it is. The assistant lives on top.
Questions about this case, answered.
Yes. It answers with the timetables, prices and rules of the venue the player asks about, without anyone on the team stepping in.
Yes. It answers whoever asks about academy spots, timetables and prices. Groups, attendance and messages to families live in the Academy tab of the panel.
Yes, with real products and prices and where to buy them. The player can send a photo and ask.
It suggests general routines based on the level and time the player describes, and general nutrition guidelines. It is general guidance, not a personalised medical or dietary plan.
Yes. Personalised offers to each player based on what they play and when, and the club's marketing campaigns over WhatsApp. Only to players who have opted in, and always with an opt-out button.
€99 a month with everything included, plus 25% only on the new cash from your off-peak hours (0% at peak), and the 2x Guarantee: if in 60 days the system has not generated double your fee, we refund your fees.
Fill your courts. Your team, one button away.
Tell us about your club and see, with your numbers, how much cash you can win back from your off-peak hours.
- ✓ Live in one week. No changes to your booking system.
- ✓ 2x Guarantee: double your fee in 60 days, or we refund your fees.
- 1 A 20-minute call: we map your dead hours.
- 2 We set up your WhatsApp.
- 3 First offers go out and you watch them land in your panel.
Honesty guarantee: if we don't see a clear path to cash at your club, we tell you to your face.
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